Legal · GDPR compliant by design

Privacy Policy

Last updated: 2 October 2026 · United Kingdom

1. Our principle

Dr. Alzan is built on one rule: your health information is yours. We collect the minimum required to operate the service, we never sell data, and we never share your information with third parties for marketing.

2. What we collect

Account data — your email address and membership tier.
Conversations — the messages and health information you choose to share with Dr. Alzan, which the agent needs to operate.
Technical logs — anonymised, aggregated usage data used to keep the service secure and reliable.

3. How we use it

Only to provide and improve your Dr. Alzan membership: answering your questions, building your health picture, and operating your account. No advertising. No profiling. No resale of data — ever.

4. Your GDPR rights

Under the UK GDPR and Data Protection Act 2018 you may at any time request access, correction, export or erasure of your data, or object to/restrict processing. Write to us and we will action your request within 30 days.

5. Storage and security

Data is encrypted in transit and at rest, hosted with providers that meet UK data-protection standards, and access is restricted to the minimum personnel required to run the service.

6. Medical disclaimer

Dr. Alzan is an AI assistant, not a licensed physician. It does not diagnose, prescribe, or replace professional medical care. Always consult a qualified clinician for medical decisions. In an emergency, call your local emergency number immediately.

7. Contact

For privacy questions or data requests, contact us through the Dr. Alzan access desk.